Aeromexico allows its domestic and international passengers to cancel their flights under the twenty-four hours window. Under this twenty-four hour policy, a passenger can make necessary changes or cancel the ticket without paying cancellation fees. A ticket that is reserved directly from Aeromexico is only qualified for a refund. Let’s talk about the policies before we discuss how to cancel Aeromexico airlines flight ticket. You won’t be able to get a refund if you have booked a seat on an Aeromexico flight from any third party agent. All the ticket types are treated as non-refundable tickets except Premier fare and Flexible fare tickets after crossing the risk-free period. However, you don’t need to pay cancellation fees if you are a passenger with Flexible fare or Premier fare. After going through what is Aeromexico Airlines cancellation policy you must be curious to know the steps of ticket cancellation.
How to cancel Aeromexico flight?
Navigate to the official website of Aeromexico
You will see My Trip tab in the upper portion of the home page
Click on the My Trip option then
Log on to Aeromexico for retrieving your flight reservation
Choose any of the two options to proceed
You will need to fill in the Reservation or e-ticket, surname, and then click on the Search Your Reservation button of you choose retrieving flight booking through e-ticket
This option will redirect you to the Aeromexico manage booking page
Here you will see a set of options
Select cancel a flight option now
You should thereafter, need is to follow the step by step instructions
Aeromexico Airlines Cancellation Policy
The passengers with voluntary ticket cancellation are eligible for full refund if they cancel their tickets till 24 hours of booking. What is Aeromexico refund policy after this window? No refund is issued if the cancellation is done after the 24-hour window. He/she will need to pay a cancellation fee if traveling with a non-refundable ticket. Interestingly, no refund is issued if the ticket is canceled on the departure date.
How to get refund from Aeromexico?
Go to the Refunds page
Here you will see Mexico, United States and Canada, Latin America, Europe, Asia, and Other countries
You need to click on the country to get the option available for you
As soon as you click on the country, you will get an option to make your refund request
Make your refund request
Talk to the cancellation experts for more assistance
If you are not satisfied with the steps given above or looking for any other information, we request you to make a direct conversation with the passenger care professionals who are known to assist the distressed passengers. Even if you are not looking for cancellation, you are eligible to contact them via phone support, email support, or chat support. Contact them and ask how to get refund. As these passenger care officials are qualified and dedicated, they put their cent percent efforts in serving the passengers, and that is regardless of their destination.